Introduction
RJI Enterprises, Inc. d/b/a STL Pest Control (“STL Pest Control,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through compliance with this Privacy Policy.
This policy describes the types of information we may collect from you or that you may provide when you visit https://stlpestcontrol.com/ (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.
Scope
This policy applies to information we collect:
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On this Website
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In email, text, and other electronic communications between you and this Website
This policy does not apply to information collected:
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Offline or through any other means, including other websites operated by STL Pest Control or any third party
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By any third party, including through any application or content linked to or accessible from the Website
Information We Collect About You and How
We may collect several types of information, including:
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Personal information such as name, address, email address, and phone number
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Information that does not identify you personally
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Details about your internet connection, browser type, device, and usage patterns
We collect this information:
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Directly from you when you provide it to us
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Automatically as you navigate the Website (cookies, IP address, usage data)
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From third-party sources
Automatic Data Collection Technologies
We may use automatic data collection technologies, including:
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Cookies: Small files placed on your device to improve functionality and remember preferences
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Web Beacons: Tiny graphics used to analyze traffic and usage
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Pixels: Used by third parties for analytics and marketing measurement
Third-Party Use of Cookies
Third parties, including advertisers and analytics providers, may use cookies or similar technologies to collect information about your online activities. We do not control these technologies or how they are used.
How We Use Your Information
We may use information collected about you to:
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Provide and personalize Website content and services
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Communicate with you regarding services, appointments, or inquiries
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Enforce our legal rights and comply with legal obligations
SMS / Text Messaging Communications
STL Pest Control may collect verbal opt-in consent from customers to receive SMS/text messages.
Customers may opt in to receive text messages:
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In person at our physical location
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Over the phone when calling our office
When a customer is registered for the first time, they may be asked to provide a phone number. Our staff is trained to ask whether the customer would like to opt in to receive SMS-based billing notifications, appointment reminders, dispatch notifications, and job completion surveys.
Customers will be verbally informed that:
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Message and data rates may apply
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Message frequency may vary
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They may text HELP for support or more information
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They may text STOP to unsubscribe at any time and no further messages will be sent
Phone numbers collected for SMS communication will not be shared with third parties for marketing or promotional purposes.
Disclosure of Your Information
We may disclose personal information:
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To affiliates, service providers, and contractors who support our business operations
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In connection with a business transfer, merger, or sale
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To comply with legal obligations or protect rights, safety, and security
Your Choices
Cookies
You may adjust your browser settings to refuse cookies or alert you when cookies are being sent.
Promotional Communications
You may opt out of promotional emails by contacting us at stlpestpro@gmail.com.
Targeted Advertising
You may opt out of targeted advertising by visiting the Network Advertising Initiative (NAI) website.
Accessing and Correcting Your Information
To access, correct, or delete your personal information, please contact us at stlpestpro@gmail.com.
State Privacy Laws
STL Pest Control does not currently meet eligibility thresholds for privacy laws such as the California Consumer Privacy Act (CCPA). For questions regarding your information, refer to the section above.
Data Security
We use reasonable safeguards to protect your personal information. However, no method of transmission over the internet is completely secure.
Children Under the Age of 13
Our Website is not intended for children under 13. We do not knowingly collect personal information from children under 13.
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page. Continued use of the Website after changes indicates acceptance.
Contact Information
If you have questions about this Privacy Policy, contact us at:
STL Pest Control
2525 Hampton Ave.
St. Louis, MO 63139
Phone: 314-833-6222
Email: stlpestpro@gmail.com